Manager’s Message — May 2020

Fighting COVID-19, We Are More Powerful Together

Annie TerraccianoAs a locally-owned electric cooperative, we’ve always been driven to help our community grow and meet whatever challenges come our way.

We have been here for 85 years and will get through this together.

Northern Lights Inc. is closely monitoring COVID-19 and its impact to our region. The safety of our employees, members and community remains our highest priority. NLI has implemented a mitigation plan aimed at reducing the spread of illness while ensuring our ability to continue providing exceptional member service.

We are monitoring advice from Centers for Disease Control and Prevention, World Health Organization, and our state and local governments, and will adjust our practices as needed to follow their guidance. As your community’s energy provider, we are committed to keeping energy flowing. At the same time, we’ve taken several steps to preserve community and employee health.

Lobby Closed to the Public

As we work to limit person-to-person contact, we made the tough decision to close our offices to the public. But rest assured, we are not closed. Instead of coming to an office to speak to us in person, we encourage you to manage your account from the safety of your home.

Visit our home page and use SmartHub to make payments and track your energy use. You can always call us at (208) 263-5141.

If you need to drop off a payment, our payment drop box remains open in the parking lot of our Sagle headquarters at 421 Chevy St.

Annual Meeting Postponed

The NLI Board of Directors decided to postpone our 2020 annual meeting that was scheduled for May. We will reschedule the meeting as soon as it is safe to do so.

I’m not sure what life will look like in the next month, two months or even a year down the road, but I do know our community. We are resilient. We will adapt. We will get through this.

We may be apart, but we are still—now more than ever—More Powerful Together.

Annie Terracciano
General Manager