Manager’s Message – February 2022

Keeping Your Lights On

Annie Terracciano headshotI hope you are enjoying this winter wonderland we are living in. January brought a lot of snow to our area. With this heavy snow we have seen an increase in power outages. Snow toppled trees onto the lines, causing outages and blinking lights. At Northern Lights, our primary goal is to keep your lights on no matter the weather.

While many of you have experienced increased outages in January, on average across the entire system, our members received power 99.5% of the time in 2021. That speaks loudly about our hardworking linemen, dedicated employees, and knowledgeable board of directors. It is also thanks to you, our members, for promptly reporting outages when they occur.

When there is a power outage, Northern Lights crews work hard to respond and restore power as quickly and safely as possible. We are committed to providing reliable power 24 hours a day, 365 days a year, and have linemen ready to respond should an outage occur, no matter the weather.

To be as reliable as possible, we work hard to protect our lines with our vigorous tree-trimming program and by installing raptor guards and squirrel deterrents. We also regularly patrol and maintain our lines to ensure they are in good working order.

Having a reliable supply of electricity is more than a convenience. It is a necessity. Our economy and our way of life depend on it. The employees and board of directors at Northern Lights are committed to maintaining the electric distribution system and providing reliable electric service to our members. It’s our mission.

I hope you all enjoy the last part of winter!

Annie Terracciano
General Manager