Manager’s Message — February 2019

Keeping Your Lights On

Annie TerraccianoAs we move into February, I am eager for spring to arrive. I can’t wait until I can officially say “happy spring!” However, we still have a couple more chilly months ahead of us. Northern Lights’ primary goal is to keep your lights on no matter what the weather.

On average, across the entire system, our members received power 99.90 percent of the time in 2018. That really speaks loudly to our hardworking linemen, dedicated employees and knowledgeable board of directors. It is also thanks to you, our members, for promptly reporting outages when they do occur.

When there is a power outage, Northern Lights crews work hard to respond and restore power as quickly and safely as possible. We are committed to providing reliable power 24 hours a day, 365 days a year, and have linemen ready to respond should an outage occur regardless of the weather.

To be as reliable as possible, we work hard to protect our lines with our vigorous tree-trimming program and by installing raptor guards and squirrel deterrents. We also regularly patrol and maintain our lines to ensure they are in good working order.

Having a reliable supply of electricity is more than a convenience. It is a necessity. Our economy—and our way of life—depend on it. The employees and board of directors at Northern Lights are committed to maintain the electric distribution system to provide reliable electric service to our members. It’s our mission.

Enjoy your last few weeks of winter, as spring is just around the corner!

Sincerely,

Annie Terracciano
General Manager