NLI: Northern Lights, Inc. > Text-first notifications

Text-first notifications

We’re updating member communications to text-first notifications.

We are transitioning from our current automated voice calling system to text notifications, using the standard, text-only messages. This will provide faster and more convenient updates, especially during outages and operational events.

To ensure members receive text notifications promptly, members should review and update their contact information on file with the Northern Lights, focusing on mobile phone numbers.

Update your contact info 3 ways:

  • Login to your SmartHub App on a mobile device
  • Online at www.nli.coop or
  • Call Member Services at 208-263-5141during normal business hours.

Members can choose to no longer receive text notifications at any time, and voice notifications will remain available for those who prefer it.

 

Once you get your message: Save the NLI number to report future outages.